The ROI of Respect, Listening and Hugs...

I spend way too much time online, most of it on Twitter, Facebook, Google+ or LinkedIn. While you may not spend the hours online as I do, admit it, you are online a lot. My question to you is a simple one: How well do you really know your virtual connections?

Why I’m Over Declaring Tech Tools “Over”...

With the launch of Google's new social network, Google+, there are many who have rushed to publish opinions about the demise of other networks, most notably Twitter and Facebook. Some have even gone as far as to shut down their accounts on these other networks to move their entire online network to Google+.

LinkedIn Adds 3 Fun Ways to Remember Your Connections...

LinkedIn doesn't get much love in the "I can't wait to go online and have fun with my friends" category of social networking sites, but make no mistake - for professionals, wannabe professionals, businesses or non-profits, LinkedIn is where the real action is. While you may be getting benefit out of Twitter or Facebook, LinkedIn is probably where I'll find you first when I google you and where I'll look to get an early sense of your reputation.

Facebook Friend Requests: Accept or Ignore?...

Everybody uses Facebook differently. Just like all of social media, there is no one right way to use it. Still, I'm often asked how I use it. One of the common questions about Facebook concerns friend requests. How to choose which to accept and which to ignore?

How To Get Feedback on Your Profile Photo...

Welcome to my shortest blog post ever. The response to my recent post about how to select the right photo for your online profile has been fantastic. I invite you to watch this video to find out... How you can get valuable feedback on the photo you've chosen for your profile As my friend, Hjortur Smarason says, we should think of this photo as our own personal logo.

Twitter Etiquette: Outside Voices, Inside Voices and Whispers...

If you grew up with a mother anything like mine, many of your childhood memories include being shushed and reminded to use your inside voice. We had three voices, but the one we heard the most about was our inside voice. Heaven forbid we might say something too loudly and the neighbors would hear! Little did I know these voices would come in handy when thinking about Twitter.

Disconnected in a Hyper-Connected World...

It had been nagging me for months, though I couldn't put my finger on exactly what it was. Things with my work have been going well and keeping me busy, but something didn't feel quite right. I know a lot of people, more than I've ever known at any other time in my life. I spend much of my day connecting with them in one way or another.

Social Media Refresh Tip #2: Export Your Friends’ Contact Info...

You've taken the job of connecting with the right people online seriously. You've methodically built your professional network of connections on LinkedIn. You've added your family, friends, old classmates and co-workers to your list of Facebook friends. This is a wonderful way to stay in touch by keeping up with status updates and photos, but what if you want to send a private email to one of your connections?

How Facebook Hurt My Feelings...

I'm a fairly self-assured person. Sure, I have days where I wonder about my place in the world or why, despite my best efforts, I continue to have jiggly arms. Still, most days, I'm confident of my abilities, my fabulous sense of humor, my remarkably average looks and my good fortune to know lots of killer-smart people. How, then, with all this self-confidence, did Facebook manage to hurt my feelings?

BREAKING NEWS: It Takes Work To Get Ahead...

Lately, I’ve found myself repeatedly faced with the same request. Whether the goal is the increase sales or to find a job, the request is often the same. “Tell me the one thing that I need to do.” While the request may come in different forms, it is really the same.