Top 5 Signs Your Business Should Not Be Using Social Media...

Social media is all the rage. All the cool kids are using it; at least, that's what the cool kids on the internet are telling us. The number of businesses on Facebook, Twitter, LinkedIn, Google+, and YouTube is mind-boggling, but the real question is how many of them are using the tools wisely?

How to Find and Ban Members in Facebook Groups...

Today's post is written specifically for those responsible for managing a Group on Facebook. Facebook Groups don't get as much buzz as Facebook Profiles (soon to be known as Timelines) and Facebook Pages. Still, there are many wonderful uses for Groups. I belong to many, including some business, community or family related. Serving as an Admin of a Facebook Group can be incredibly easy or a huge time commitment, depending on the size of the group and how closely the group's content is moderated.

Facebook Sharing and Privacy Tips (Video)...

If you're a Facebook user, you've probably noticed a lot of changes, especially on the homepage where you see updates from your Facebook friends. What you may not have noticed are the significant updates in how you manage your privacy, along with other new features and changes. Facebook is a wonderful tool for connecting with family and friends, as well as your favorite brands and businesses. In order to get the most out of your time on Facebook and to use it safely, it is critical that you understand how it works and how you can customize your settings in a way that is comfortable for you.

The ROI of Respect, Listening and Hugs...

I spend way too much time online, most of it on Twitter, Facebook, Google+ or LinkedIn. While you may not spend the hours online as I do, admit it, you are online a lot. My question to you is a simple one: How well do you really know your virtual connections?

How To Opt-Out of Social Ads on LinkedIn in 5 Clicks...

Oh, how I love LinkedIn! I often speak and write about LinkedIn, as well as provide a great deal of training to help others get the most out of the most powerful professional networking site online. As much as I also adore Twitter and Facebook, LinkedIn is still the one place to get started building your brand and career online.

How To Manage Your Online Reputation By Using Google Alerts...

In addition to the wonderful feedback to my post last week about 3 Mistakes You're Making Online, I also received questions about my third point - using Google Alerts to monitor your reputation online. While I know throngs of hyper-connected people for whom using Google Alerts is second nature, the fact is that this is a new tool for many people.

Facebook Friend Requests: Accept or Ignore?...

Everybody uses Facebook differently. Just like all of social media, there is no one right way to use it. Still, I'm often asked how I use it. One of the common questions about Facebook concerns friend requests. How to choose which to accept and which to ignore?

How Our Vanity Leads to Spam...

The email I received from Gina had a very simple subject line: "Hello." The body of the email was also simple, just a link without any other text. Ugh; spam. I knew immediately what had happened. Somewhere, she had clicked on a malicious link and all of her contacts received the same email.

Twitter Etiquette: Outside Voices, Inside Voices and Whisper...

If you grew up with a mother anything like mine, many of your childhood memories include being shushed and reminded to use your inside voice. We had three voices, but the one we heard the most about was our inside voice. Heaven forbid we might say something too loudly and the neighbors would hear! Little did I know these voices would come in handy when thinking about Twitter.

What Was the Hottest Topic at LeWeb 2010?...

With a two-day program filled with tech thought leaders and innovators, there was one subject which seemed to consistently rise about the rest and dominate so many of the conversations at LeWeb. What was it? Wikileaks. While I didn't go into LeWeb expecting to hear so many opinions about Wikileaks - it's mission, it's founder, it's future - it shouldn't have been a surprise. The issues surrounding Wikileaks and it's release of mountains of sensitive information exist at the intersection of privacy, safety, security, technology, social media and politics. With such a smart, savvy and international crowd, seemingly everyone had and interest and strong opinions on the matter.